ORDERING POLICY
All abayas are free size, customers can only change the length. All requested changes added in the notes will not be followed in case of free size option.
For any changes in the sizes, customers must choose -custom- option and add all the sizes or the requested changes of free size in the notes box while checkout. If no sizes are added, we will proceed with free size with no alterations.
For any mistakes in the sizes of the delivered items, kindly contact us within 2 days of delivery, share a video of the abaya while measuring using a tape to show the mistake. Then, a collection will be scheduled for pickup item for alterations. No return.
Alteration or exchange are not possible post delivery in case the customer chose a wrong size and wants to change the size. Therefore, kindly ensure you choose the correct size before ordering, otherwise choose the custom option.
Disclaimer: Placing an order through our website means that the client agrees to all of our policies & terms and conditions.
CANCELLATION POLICY
Customer can not cancel or change their order once order is placed.
In case of cancellation, no refund will be made.
